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​Fire Alarm System User Training – AKH Systems Ltd

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Empowering Your Team to Manage Fire Alarm Systems Confidently

At AKH Systems Ltd, we don’t just install and service fire alarms — we ensure your staff understand how to operate your system safely and effectively. Our on-site user training equips Responsible Persons, site managers, and caretakers with the knowledge they need to comply with BS 5839-1 standards and maintain a safe environment.

Why Training Matters

Even the most reliable fire alarm system is only effective if users know how to operate it correctly. Our training helps prevent:

  • Accidental silencing or resetting of alarms

  • Missed weekly tests and logbook updates

  • Misunderstood fault alerts or panel notifications

  • Non-compliance with legal responsibilities

With clear, practical guidance, your team can confidently handle the system and maintain compliance.

Who This Training Is For

Our sessions are tailored for:

  • Responsible Persons / Duty Holders

  • Site Managers and Facilities Staff

  • Caretakers and Maintenance Teams

  • Landlords or Managing Agents

We adapt every session to your specific system and site requirements.

What the Training Covers

Our on-site training is hands-on and practical, including:

  • Overview of your specific fire alarm panel and devices

  • Weekly testing procedures and logbook completion (BS 5839-1 Clause 26)

  • How to safely silence and reset alarms

  • Understanding faults vs activations

  • When and how to contact an engineer

  • Common mistakes to avoid

Participants receive a reference guide and practical notes to support ongoing compliance.

How Training Is Delivered

  • On-site, tailored to your installed system

  • Practical, hands-on instruction for real-world scenarios

  • Q&A to address your team’s specific concerns

  • Optional refresher sessions available

Benefits of AKH Systems Training

  • Reduce false alarms and unnecessary call-outs

  • Ensure legal compliance and risk management

  • Increase staff confidence and safety awareness

  • Demonstrate due diligence to regulators and insurers

Book Your Training Session

Invest in your team’s knowledge today. Our on-site training sessions can be scheduled alongside system installation, servicing visits, or as standalone sessions.

Contact us now to arrange a training session:

Please note: Training is intended for system users and Responsible Persons. It is not accredited or a formal certification.

Optional Add-ons

  • Printable training attendance record

  • Site-specific quick reference guide

  • Refresher sessions for ongoing compliance

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